Refund policy

Return & Refund Policy

Returns We accept returns within 30 days of the delivery date. To be eligible, items must be unworn, unwashed, and in their original condition with tags attached.

To initiate a return, email us at team@bastosenergyco.com with your order number and reason for return. We'll provide you with return instructions.

Exchanges We're happy to exchange items for a different size or colour, subject to availability. Please contact us at team@bastosenergyco.com to arrange an exchange.

Refunds Once your return is received and inspected, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note: Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Damaged or Defective Items If you received a damaged or defective item, contact us at team@bastosenergyco.com within 7 days of delivery with a photo of the issue and we'll resolve it promptly.

Sale Items All sale items are final sale and not eligible for return or exchange.

Questions? Reach out to us at team@bastosenergyco.com — we're here to help.